12 C.F.R. §1024.38 - General servicing policies, procedures, and requirements

Cite as12 C.F.R. §1024.38
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76 cases
  • Cenatiempo v. Bank of Am., N.A.
    • United States
    • Supreme Court of Connecticut
    • November 26, 2019
    ...provide borrowers with timely and accurate information in response to requests for information concerning a borrower's mortgage loan; 12 C.F.R. § 1024.38(a) and (b) (2014) ; loss mitigation options; 12 C.F.R. § 1024.40(b)(1)(i) (2014) ; and the status of a loss mitigation application. 12 C.......
  • Wilson v. Deutsche Bank Tr. Co. Ams., Civil Action No. 3:18-CV-0854-D
    • United States
    • United States District Courts. 5th Circuit. United States District Courts. 5th Circuit. Northern District of Texas
    • November 7, 2019
    ...now turns to defendants' motion to dismiss the remaining claims: § 1413 of the Dodd-Frank Act, 15 U.S.C. § 1640(k); 12 C.F.R. §§ 1024.37, 1024.38, and 1026.36(c);Page 24 and 12 U.S.C. § 2605(c). The court raises grounds for dismissal of each claim sua sponte.11 "This court may dismiss a cas......
  • Richards v. NewRez, LLC
    • United States
    • United States District Courts. 4th Circuit. United States District Court (Maryland)
    • March 4, 2022
    ...mortgage servicers to maintain “policies and procedures that are reasonably designed to achieve” certain enumerated objectives. 12 C.F.R. § 1024.38(a). Pertinent here, Regulation X requires a servicer to enact policies and procedures to ensure that it can “access and provide timely and accu......
  • James v. Ocwen Loan Servicing, LLC, Case No. 1:17-cv-0501
    • United States
    • United States District Courts. 6th Circuit. United States District Courts. 6th Circuit. Southern District of Ohio
    • December 12, 2017
    ...request for statutory damages under RESPA pursuant to 12 U.S.C. § 2605(f)(1)(B), 3) Plaintiffs' abandoned RESPA claims under 12 C.F.R. § 1024.38(a) and (b)(2) and 12 C.F.R. § 1024.41(c)(1)(i)-(ii), (c)(2)(iv), (d), (e), and (h), 4) Plaintiffs' abandoned FDCPA claims under 15 U.S.C. §§ 1692c......
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15 firm's commentaries
  • The Consumer Financial Protection Bureau (CFPB): The New Federal Landscape For Lenders and Servicers
    • United States
    • JD Supra United States
    • June 5, 2014
    ...(NCUA), (6) Office of the Comptroller of the Currency (OCC) and (7) Office of Thrift Supervision (OTS). [5] See, e.g., 12 CFR §§ 1024.36, 1024.38, 1024.40. 1026.20 and [6] See, e.g., 12 CFR § 1024.41. [7] See, e.g., Title X § 1041(a)(2), 12 U.S.C. § 5551(a)(2). [8]href="http://www.buchalter......
  • CFPB Issues Guidance Regarding Mortgage Servicing Transfers
    • United States
    • Mondaq United States
    • September 8, 2014
    ...provisions of the new servicing rule and related commentary that relate to transfers are set forth at found at 12 C.F.R. § 1024.33, 12 C.F.R. § 1024.38, and 12 C.F.R. § 1024.41. Note that small servicers, as defined in 12 C.F.R. § 1026.41(e)(4) are exempt from certain The content of this ar......
  • New Mortgage Servicing Rules for “Successors in Interest”
    • United States
    • JD Supra United States
    • April 24, 2018
    ...only request “documents the servicer reasonably requires to confirm that person’s identity and ownership interest in the property.” 12 C.F.R. § 1024.38(b)(1)(vi)(B) (emphasis added). The requested documents “must be reasonable in light of the laws of the relevant jurisdiction, the specific ......
  • CFPB (Finally) Issues Debt Collection Rules
    • United States
    • Mondaq United States
    • July 15, 2019
    ...14 Notice of Proposed Rule at 63. 15 Proposed 12 C.F.R. § 1006.2(b). 16 15 U.S.C. § 1692c(b). 17 Notice of Proposed Rule at 73. 18 12 C.F.R. § 1024.38(b)(1)(vi). 19 81 Fed. Reg. 71977 (Oct. 19, 20 Proposed 12 C.F.R. § 1006.2(e); Comment 6(a)(4) to To view the full article click here Visit u......
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