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- Code of Federal Regulations
- 2023 Edition
- Title 28. Judicial Administration
- Chapter I. Department of Justice
- Part 39. Enforcement of Nondiscrimination On the Basis of Handicap In Programs Or Activities Conducted By the Department of Justice
28 C.F.R. § 39.160 Communications
Library | Code of Federal Regulations |
Edition | 2023 |
Currency | Current through November 30, 2023 |
Citation | 28 C.F.R. § 39.160 |
Year | 2023 |
(a) The agency shall take appropriate steps to ensure effective communication with applicants, participants, personnel of other Federal entities, and members of the public.
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(1) The agency shall furnish appropriate
auxiliary aids where necessary to afford a handicapped person an equal
opportunity to participate in, and enjoy the benefits of, a program or activity
conducted by the agency.
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(2)
Where the agency communicates with applicants and beneficiaries by telephone
telecommunication devices for deaf persons (TDD's) or equally effective
telecommunication systems shall be used.
(b) The agency shall ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of accessible services, activities, and facilities.
(c) The agency shall provide signage at a primary entrance to each of its inaccessible facilities, directing users to a location at which they can obtain information about accessible facilities. The international symbol for accessibility shall be used at each primary entrance of an accessible facility.
(d) This section does not require the agency to take any action that it can demonstrate would result in a fundamental alteration in the nature of a program or activity or in undue financial and administrative burdens. In those circumstances where agency personnel believe that...
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